RTH-Y Location Kolkata 1st Preference, Bangalore ? 2nd preference Total Yrs of Exp 7A : 5-7 years Relevant Yrs of Exp 7A : 5-7 years Mandatory Skills 1. proficiency in MuleSoft Platform, understanding of API-led connectivity, experience with Java or similar programming languages, and knowledge of integration patterns. 2. Excellent in troubleshooting and maintenance of the issues reported. 3. Worked on Service Now, Jira Nice to Have Skills Incident management, Problem Management, Change management. Those who have worked in Support projects JD (Comments to supplier) Candidate must be willing to work in India shifts either S1 shift or S2 Shift on a rotation basis. Must have experience working with customer, incident callers across multiple countries/markets preferably in CPG industry. Preferred location is Kolkata. Band 7A Nice to Have Skills: Incident management, Problem Management, Change management. Those who have worked in Support projects. JD (Comments to supplier) : Candidate mustbe willing to work in India shifts either S1 shift or S2 Shift on a rotation basis. Must have experience working with customer, incident callers across multiple countries/markets preferably in CPG industry. Note - Resource need to ready for F2F Intv at IBM location based on account request and Day 1 reporting post OB