Jobs Description
RTH-Y Total exp: 4+ yrs, Relevant exp: 3+ yrs. Mandatory Skills : ?Azure?, ?Linux?, ?infra?, Job Description: Azure+Linux support - Monitor and Manage Client?s Cloud infrastructure. Daily operations and Assessment of client existing environment on Azure. Ensuring security and compliance across all cloud resources Troubleshooting and resolving issues related to cloud infrastructure Monitoring infrastructure to ensure performance, availability, and reliability Configuring IAM roles for least-privilege access control Handling and resolving client?s azure and Linux related issues remotely and providing instant response to Client Interaction over chat or Email. Handling P1 and P2 Tickets within SLA. Presenting change request in CAB calls with client. Expertise in ITSM workflow (Service Now). Incident management, Change management and problem management tickets. Maintain processes, tools,and documentation in support related to operational environments ? (creating KB articles, SOPs, Maintaining Inventory etc)